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- Visit 10bet In North America, when we talk about online gambling, it is usually a conversation driven by poker or casino games; while sports betting is prevalent, it is still considered to be quite taboo. This is the exact opposite in the UK and Europe, where betting on sports is as common as the sports themselves.
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- The UK version of 10Bet (located at 10bet.co.uk) offers greyhound and horse racing betting to a limited degree. This is not the most comprehensive horse racing betting site, but it does cover the big tracks in the UK and Ireland. If you visit the main horse racing page at 10Bet.
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In North America, when we talk about online gambling, it is usually a conversation driven by poker or casino games; while sports betting is prevalent, it is still considered to be quite taboo. This is the exact opposite in the UK and Europe, where betting on sports is as common as the sports themselves.
As a result, there is a multitude of online gaming sites that are sports-focused but also offer games such as casino and poker. One such site, 10bet, is the subject of this review.
We do our best for bettors like you and hope you get the most out of 10bet. You made our day! We will strive to give you even more great 10bet experiences. Don't hesitate to reach out if you have any questions, comments, or concerns. We are available 24/7. Warmest Regards, The 10bet Team.
When you get to the homepage of the company, you will be inundated with sports betting options. Don’t be fooled; this site has a casino powered by multiple providers that rivals any of the standalone casino sites in the industry.
If you are a sports bettor or a casino player, I have you covered in this honest, comprehensive review of 10bet.
About 10bet
10bet has been in business since 2003, and it is owned and operated by Blue Star Planet Limited. There are no other sister sites that I have been able to locate, meaning that the team at 10bet has been able to focus all of their attention on this brand for almost 15 years.
Along with the excellent track record that comes with nearly 20 years in the business, the 10bet site is licensed in two different jurisdictions: the United Kingdom, Malta, and Sweden. While this may seem like overkill, what it shows me is that the site is dedicated to keeping things transparent and above board. Having these licenses means that they can accept players from many countries legally, and that is good for everyone who is considering playing with the site.
Who Can Play at 10bet?
As I mentioned, there are many countries that 10bet can accept play from legally. Unfortunately, the other side of the coin is that to retain those licenses, the site has to restrict many countries, including the United States, from accessing their games. This is always a bummer for players who come to the site and like what they see; fortunately, if that happens to you, you can read some more of our reviews of casinos that are available in your country.
Here is the current list of countries that are restricted from playing at 10bet.
- Afghanistan
- Albania
- Algeria
- Angola
- Australia
- Azerbaijan
- Bahamas
- Bangladesh
- Barbados
- Belarus
- Belgium
- Botswana
- Bulgaria
- Cambodia
- China
- Colombia
- Croatia
- Cyprus
- Cuba
- Czech Republic
- Denmark
- Estonia
- France and its outlying territories
- Georgia
- Germany
- Ghana
- Greece
- Greenland
- Guyana
- Hong Kong
- Hungary
- Iran
- Iraq
- Israel
- Italy
- Jamaica
- Japan
- Kenya
- Laos People’s Democratic Republic
- Latvia
- Lebanon
- Libya
- Lithuania
- Macao
- Mali
- Mexico
- Mongolia
- Montenegro
- Myanmar
- Netherlands
- Netherlands Antilles
- Nicaragua
- Nigeria
- North Korea
- Panama
- Papua New Guinea
- Pakistan
- Philippines
- Poland
- Portugal
- Romania
- Russia
- Serbia
- Singapore
- Slovakia
- Slovenia
- Somalia
- South Africa
- South Sudan
- Spain
- Sudan
- Switzerland
- Syria
- Taiwan
- Turkey
- Uganda
- Ukraine
- USA and its outlying territories
- Venezuela
- Yemen and Zimbabwe
Software Suppliers
While their sportsbook software was built in-house (there weren’t too many options available in 2003), the site has chosen to use many different casino software providers to bring you a wide array of different themed games, along with different graphical representation. Here is the list of suppliers they are currently using at 10bet.
- Microgaming
- NetEnt
- Evolution isofbet
- PlayNgo
- 2by2 Gaming
- isofbet – Pragmatic
- isofbet – Playson
- Blueprint Inspired
- Red Tiger
- Quickspin
- Betgames TV (10bet.com only)
Now, they don’t use the full catalog from each provider, as that would just make things incredibly cluttered. The casino takes the best of each platform and rolls it all into one easy-to-navigate instant-play entity accessible from any browser. Most of the games are also available via mobile phones and tablets using your device’s browser.
Bear in mind that, depending on what country you are playing from, you may not see all the games. Certain providers place restrictions on their licensees as to who can access their games.
The Good Stuff
Multiple Languages
Typically, an online gaming site will be English-based, perhaps with some pages translated into a couple of other languages. At 10bet, the company knows that they are catering to many distinct markets in Europe and around the world, so they have translated their pages and offer support in Norwegian and German as well. This is an excellent way to ensure that all players have the same experience at the casino, and I applaud them for their effort.
Jackpots
I am often talking about the jackpot games that are offered by an online casino, but that is with good reason. If you are like me, then you don’t spend that much time playing slots games in the first place, so you will need something to motivate you. How does a multi-million-dollar jackpot sound? Right now, the casino offers 20 different progressive games, including the enormously popular Mega Moolah, which features a jackpot currently sitting around 7 million USD. Need I say more? Jump in and give it them a try!
Massive Coverage of Sports & Events
10bet betting markets cover everything from Champions League to Championship, NFL to NBA, greyhounds to horses, volleyball to virtual sports. You name it, and they’re all over it. This is excellent for a bettor looking for a single sportsbook to cover all their betting needs. If you’re not interested in having a dozen accounts at various sportsbooks, 10bet has you covered.
Great Odds
10bet does well to deliver the best odds across all sports. This again circles back to my point above about having a single sports betting account to fill all your betting needs. It’s always smart to look at other sportsbooks though, just in case. But 10bet will often be the place you end up for the best odds on each event.
The Bad Stuff
Unavailable for US Bettors
If you’re reading this from the US, we have bad news for you. Unfortunately, 10bet isn’t available for US bettors and they haven’t announced any plans to become available to US bettors in the future. A bummer for sure, but for those of you reading this outside the US (and also not on the list of restricted countries above), you’ve found a great option for your gambling needs.
Sportsbook
Of course, we have to start with a review of the sportsbook, as it is what brought 10bet to prominence in the early 2000s. This sportsbook is built on a robust platform, allowing the operator to offer as many different bet types and sports as any player could want. Here is a list of the types of sports available for wagering right from the sports homepage.
- Football
- Tennis
- Basketball
- American Football
- Aussie Rules
- Badminton
- Baseball
- Boxing
- Chess
- Cricket
- Cycling
- Darts
- Esports
- Floorball
- Futsal
- Gaelic Football
- Golf
- Handball
- Horse Racing
- Ice Hockey
- MMA
- Motor Racing
- Netball
- Rugby League
- Rugby Union
- Snooker and Pool
- Specials
- Speedway
- Surfing
- Table Tennis
- Trotting
- Volleyball
- Winter Olympics
- Winter sports
Not only can you make the standard bets on these sports, but in many cases, you can bet on the games while they are in progress using the live betting option. For those bettors like myself that get bored during a game waiting for my bet to complete, the concept of betting on plays in the action is a welcome addition to the gambling landscape. Add in the fact that live betting is available on your phone, and you can bet on a game while you are in the stadium!
Casino Game Selection
With so many software partners, 10bet has taken the best of each in an attempt to bring you the most comprehensive casino offering out there. They are pretty close with what they have. The bulk of the games are Microgaming-based, but as you will see when you get into their lobby, you can search the games by the software vendor, which helps with differentiating between the different platforms.
Over 1,000 Slots
Well, it seems fitting to start with slots games, because there are just so many to choose from! We already discussed the great array of jackpot games available for you to try, but with so many other amazing titles, you may find yourself playing different games for hours at a time. There is a lot of great content from the different providers, including some amazing licensed brands. Have a look at some of my favorites.
- Ariana
- Asian Beauty
- Astro Magic HD
- Avalon
- Avalon II: The Quest for the Grail
- Bar Bar Black Sheep 5 Reel
- Basic Instinct
- Basketball Star
- Battlestar Galactica
- Big Bang
- Big Chef
- Bikini Party
- Black Diamond 25 Line
- Boom Brothers
- Booster
- Break da Bank
- Break da Bank Again
- Bridesmaids
- Bullseye
- Bumper Crop
- Burglin’ Bob
- Burning Desire
- Bust the Bank
- Butterfly Staxx
- Cosmic Fortune
- Creature from the Black Lagoon
- Cricket Star
- Crime Scene
- Crystal Cash
- Crystal Queen
- Dolphin Quest
- Watts Up
- Dracula’s Family
- Dragon’s Myth
- Epic City
- Euro Golden Cup
- Evolution
- Excalibur
- Faeries Fortune
- Fairytale Legends: Hansel & Gretel
- Fairytale Legends: Red Riding Hood
- Flowers
- Flowers: Christmas Edition
- Football Champions Cup
- Game of Thrones
- Game of Thrones 15-Line
- Genie’s Touch
- Ghost Pirates
- Gingerbread Lane
- Girls With Guns – Frozen Dawn
- Girls With Guns – Jungle Heat
- Great Czar
- Gung Pow
- Guns N’ Roses
- Hitman
- Ho Ho Ho
- Hook’s Heroes
- Kitty Cabana
- Kobushi
- Koi Princess
- Ladies Nite
- Lady Godiva
- Lady in Red
- La Rouge
- Leagues of Fortune
- Leprechaun Hills
- Lucky Zodiac
- Luxury Rome HD
- Mad Hatters
- Magic Crystals
- Magic Portals
- Major Millions
- Marioni Show
- Phoenix Sun
- Piggy Fortunes
- Piggy Riches
- Pistoleras
- Platoon
- Spooky Family
- Spring Break
- Starburst
- Stormin 7’s
- Subtopia
- Sugar Parade
- Sugar Rush
- Sugar Trail
- Temple of Fortune
- Temple Quest
- Terminator 2
- The Best Witch
- The Osbournes
- The Rat Pack
- The Twisted Circus
- The Warriors
- The Wild Chase
- The Wish Master
- Thief
- Titan Thunder
- Today’s Weather
- Tomb Raider
- Wheel of Wealth
- Wheel of Wealth Special Edition Multiplayer
- Wisps
- Wolf Gold
- Wonky Wabbits
- Zombies
- Zombirthday
Live Dealer Games
I am very happy to see that 10bet has added the live dealer games from Evolution Gaming. This provider is the market leader in the live dealer space. These games, which feature you playing against a live dealer being streamed from a studio in Europe, give you a more land-based feeling to the play without having to leave the comforts of your own home. There are several games you can currently play with a dealer.
- Blackjack
- Baccarat
- Casino Hold’em
- Roulette
- Dream Catcher
Table Games
There is an excellent array of table games for you to try at 10bet, especially if you love blackjack. There are over 10 different options for blackjack players, along with multiple roulette games and all the other traditional table games. In some cases, you will find the same game from two or more different vendors, meaning each will have its own look and feel. Have a look at the games that are available. (Depending on your country of residence, this list could be different.)
- 21 Burn Blackjack
- 3 Card Poker
- Atlantic City Blackjack
- Baccarat
- Ballistic Bingo
- Bonus Blackjack
- Bonus Keno
- Caribbean Stud Poker
- Casino Hold ‘Em
- Casino War
- Classic Blackjack
- Craps
- Crown and Anchor
- Cyberstud Poker
- Double Exposure
- Draw Hi-Lo
- European Blackjack Redeal
- European Gold
- Golden Derby
- High Low
- Hi-Lo 13 European Blackjack
- Keno
- Let It Ride
- Oasis Poker
- Pai Gow Poker
- Poker 3
- Poker Pursuit
- Pontoon
- Predictor
- Premier High Streak Blackjack
- Red Dog
- Roulette
- Sic Bo
- Spanish Blackjack
- Stud Poker
- Three Card Poker
- TXS Hold ‘Em
- Vegas Downtown Blackjack
- Vegas Single Deck Blackjack
- Vegas Strip Blackjack
Video Poker
I have to admit something: I LOVE the Microgaming video poker library. Not only do they have all the variants that I like to play, many of which come in multi-hand formats, but the paytables are very good for players. I suggest you give these games a try at 10bet, and you will see what I mean.
- All Aces
- Jacks or Better
- All American
- Aces and Faces
- Double Bonus
- Bonus Deuces Wild
- Tens or Better
- Aces and Eights
- Deuces and Joker
- Double Double Bonus
- Joker Poker (kings or better)
- Bonus Poker Deluxe
- Double Joker
- Deuces Wild
- Louisiana Double
Promotions
As you can imagine, a site that has been around for almost 15 years has had their fair share of different promotions. The marketing works hard to ensure that both sports and casino players are well taken care of by their offers. Here are a couple of casino-specific promotions that I want to highlight for you. Terms and conditions apply on all bonuses and promotions.
Welcome Offer
10bet has a variety of bonuses depending on where it is you’re visiting from. Below we’ve listed all the bonuses 10bet currently has to offer outside of UK residents (we’ll cover theirs in more detail below)
- Canada
- Sports – 100% up to C$20 welcome bonus.
- Casino – 100% up to C$300 Bonus + 50 spins.
- UK
- Sports – 100% up to £50 welcome bonus.* (Full Terms Apply)
- Casino – 100% up to £100 Bonus + 25 spins. (Full Terms Apply)
- GCC
- Sports – 100% up to $100 welcome bonus.
- Casino – 100% up to C$300 Bonus + 50 spins.
- Other
- Sports – 50% up to €50
- Casino – 50% up to €100 + 25FS
*Terms and Conditions apply (18+): Offer can be claimed once per household; Wager the qualifying deposit and bonus amount 5x within 30 days to convert bonus winnings into real money; Wagers must be on min. odds of 4/5 on singles or acca bets with min. odds of 2/5 per selection to qualify; Max. stake contribution to wagering requirement is the value of your bonus; Certain bet types are excluded.
Banking
Your options for moving your money on and off the site are covered by many of the larger payment processors. Having multiple gaming licenses allows the company to acquire partnerships much easier than other casinos.
Deposit Options
- Bank Wire Transfer
- MasterCard
- Paysafecard
- Visa Electron
- Visa
- Neteller
- Ukash
- Visa Debit
- Skrill
- WebMoney
- EcoCard
Withdrawal Options
- Bank Wire Transfer
- ECO Card
- Neteller
- Visa Debit
- Visa Electron
- Visa
- Skrill
- MasterCard
- WebMoney
Customer Service
10bet offers you 24/7 customer service via the traditional methods: email, telephone (long distance charges apply), and live chat. When poking around the site, it took me some time to find the link for live chat agents. The casino needs to improve this so players can quickly find an agent to speak with if they have any questions or issues.
- UK:
- 24/7 Support
- Email: [email protected]
- Phone: 0800-047-0965
- Live chat: when logged in
- All Others:
- 24/7 Support
- Email: [email protected]
- Phone:
- Canada: +1 613-366-3908
- Ireland: +353 14-372-476
- Rest of the World: +356 2778 0155
- Live Chat: when logged in
Would I Play at 10bet?
I think the website for this operator is well laid out, which puts me in a good frame of mind when trying to answer this question. Being able to switch seamlessly between casino and sports is a feature that draws me to this site. Seeing as they have been around for such a long time and have multiple licenses, I am happy to recommend 10bet to any of my readers.
This review was made by: LegitGamblingSites.com Rating: 3.7 out of 5
10bet Privacy Policy
10bet, which includes all of the entities specified below under “The Group” section, including its affiliates (collectively, the 'Company'), offers online gambling services, such as casino, and sports gambling, and operates the affiliate marketing program in respect of same (collectively, the “Services”) via its own in-house brands (each, an 'In-House Brand'; together with the Company: “Group”, 'we', 'our' or 'us').
The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.
We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy.
1.The Group
The Group includes the following companies: Water Tree Limited, Blue Star Planet Limited and Ocean Star Limited.
The Group provides the Services through the following applications and platforms (collectively the “ Platforms”):
- This internet website;
- The Income Access Affiliate Platform;
- Downloadable applications and software ('Software'), such as native applications which are distributed through mobile application stores and PC and Mac desktop software which can be downloaded to your computer;
- Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and
2.What information we collect?
We collect two types of information from our Users:
- Personal Information
The first type of information is information that identifies or may reasonably identify an individual reasonable effort (“Personal Information”). Personal Information which is being gathered may consist of the following:- Registration details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, ID number, phone number, occupation, etc. In addition, we may collect certain information as required under various Know KYC and Anti-Money Laundering regulatory requirements, such as your source of funds.
- Governmental-issued ID: In certain instances, you will be required to provide a copy of a governmental-issued ID, for identity verification process. Please note that this information is required for certain features of our Services.
- Transaction information: in order for us to provide the Services, we automatically record different information related to your account and use of our Services, including with respect to your transactions, referrals, and balances, as applicable.
- Payment information: In order for you to enjoy all of the functions of the Services, payment information will be collected from you, such as your currency, credit card number and bank account details.
- Voluntary information: We also collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services.
- Device information: We collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers (e.g. UDID, IMEI, MAC address), browser fingerprinting, IP address and geo-location data.
- Telephone calls: We may record or monitor telephone calls for affiliate support, for training and/or security purposes.
- Information we collect from third parties: We collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information which is relevant to the provision of the Services, as well as information which is gathered in order to verify your identity and prevent fraudulent or illegal activity.
- Non-personal information
The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“Non-Personal Information”).
Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related time stamps, etc.
For avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
Types of Non-personal Information we collect from or about you:- Technical information: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).
- Transaction information: We record financial transaction information including, amongst other things, commissions, payouts etc. and share and publish such information through any of our Platforms.
- Analytics information: We collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
- Anonymous information: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.
3.Minors
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The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact 10bet Affiliate Support at affiliates@10bet.com.
4.How we use the collected information?
We use your Personal Information for the purposes listed below:
- To set up, manage and update your account;
- To provide and operate the Services (such as for payment processing);
- To communicate with you and to keep you informed of our latest updates to our Services and special offers;
- To market our Services (see more below under “Marketing”), as well as to serve you advertisements, including behavioral advertising;
- To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services);
- For Customer Relationship Management purposes, and to support and troubleshoot the Services and to respond to your queries;
- To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses;
- To provide you with a responsible affiliate marketing environment;
- To communicate with your and to process any of your requests to exercise your User Rights;
- To identify and authenticate your access to certain features of the Services;
- To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services;
- To investigate violations of our policies and 10bet Affiliate Terms and Conditions as well as enforce our policies and the 10bet Affiliate Terms and Conditions;
- To investigate and resolve disputes in connection with your use of the Services; and
- As required by law or regulation (such as Know Your Customer ('KYC') and Anti-Money Laundering regulatory requirements), or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request.
5.Marketing
The Group will use your Personal Information, such as your name, home address, email address, telephone number etc., ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies within the Group; (ii) or (ii) the Group's business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you.
We may also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.
You may at any time decline receiving further marketing offers from us or from Marketing Affiliates by contacting 10bet Affiliate Support at affiliates@10bet.com, or by unsubscribing from receiving marketing materials by following the guidelines available on the marketing communications (such as clicking on an “unsubscribe” button). Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.
6.With whom we share information?
We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.
We share Personal Information with any of the following recipients:
- Any replacement service provider that we engage with to operate the Platforms;
- Companies within the Group and other affiliated companies;
- Gaming providers;
- Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;
- Credit reporting agencies;
- Payment service providers, payment processors and banks;
- Any third parties who provides services in relation to the operation or promotion of the applicable Group’s brands;
- Any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group;
- Hotels and flight companies (such as in the context of offline events and promotions);
- Auditors, contractors or legal/financial/other advisers of any of the Group’s business processes;
- Any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);
- Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and
- Potential purchasers, successors or investors in any of the companies within the Group, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within the Group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy).
In addition to the purposes listed in this Privacy Policy, we share Personal Information with those Recipients for any of the following purposes:
- Storing such information on our behalf, for example by using cloud computing service providers;
- Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);
- Performing research, technical diagnostics or analytics;
- Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see above, in the section titled 'Marketing'); and
- Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Privacy Policy), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue.
7.Transfer of information
Since we operate globally, it may be necessary to transfer your Personal Information to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union.
We use best efforts to ensure that your Personal Information is protected in accordance with our privacy policy, through contractual means (such as by using the contractual clauses approved by the relevant regulators for data transfer) or other means (such as ensuring that the jurisdiction imposes adequate safeguards for data protection).
If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at Customer Service.
8.Third party tracking technologies
When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags and other technologies ('Tracking Technologies').
10bet Uk
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.
We also allow third parties to collect information about you through Tracking Technologies. To learn more please see our Cookie Policy below.
9.Third party services
While using the Services you may encounter links to third party websites, services or applications. Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services.
Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties.
You should always review their privacy practices carefully before providing Personal Information to such third parties.
You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.
10.Retention of personal information
If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Data for additional periods, to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, Know-Your-Customer and Anti-Money Laundering regulations.
In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is necessary for the Group’s legitimate interests, such as fraud prevention and record keeping.
11.Your rights
You may contact us at any time by email at: affiliates@10bet.com, and request:
- To access or delete any Personal Information relating to you;
- To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
- That we will restrict or cease any further use of your Personal Information;
- That we will provide the Personal Information you volunteered to us in a machine-readable format.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.
12.How we keep your information secured
We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.
We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:
- Secure network topology, which includes intrusion prevention and Firewall systems;
- Encrypted communication;
- Authentication and Access Control;
- External and Internal audit tests; etc.
Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.
13.Changes to the privacy policy
We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Services and/or we will send you an e-mail regarding such changes to the applicable e-mail address that you provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.
14.Cookies policy
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We use cookies in order to provide you with a high-quality and personalised experience.
A cookie is a small text file that is stored on your computer, laptop or mobile device when you visit a website or use applications. Cookies may be used for many different purposes such as remembering your preferences, following your use of our website and improving your user experience.
We use three different types of cookies:
Essential Cookies- These cookies are necessary for the website to function properly or to provide a service which you request. These cookies are usually only set in response to your actions, such as in the case of auto form filling or logging in. Your browser can be set to block these cookies but the website will not perform properly if you decide to do so.
Functionality Cookies - These cookies help to provide you with a more personalised user experience and are used by us and select third parties whose services feature on our pages. Blocking these cookies will disable these services and may affect your Website experience.
Performance Cookies - These cookies collect information about how you use a website or application and assist us in improving the performance of our website. Blocking these cookies means that we cannot work effectively to improve the usability of our website.
Cookies may be stored either for the duration of your visit to the website or for repeat visits:
Session Cookies - These cookies allows us to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close it. Session cookies are created temporarily and are deleted once the browser window is closed.
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Persistent Cookies - These cookies remains on your device for a set period of time specified in the cookie and activated each time you visit the website that created that particular cookie.
You may modify your browser so that it will not accept cookies. Please see the 'Help' section of your browser for instructions.
15.How to contact us
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at affiliates@10bet.com or by sending a letter to:
Attn: Data Protection Officer
Water Tree Limited
Suites 7B & 8B, 50 Town Range, Gibraltar GX111AA
We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.