Grosvenor Reviews

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Grosvenor Reviews Rating: 8,7/10 2830 votes

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10 Reviews
Salem
01970
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Mutley19372020-11-11I would never recommend this facility. Elderly patients were left in hallways, male patients were allowed to shout and swear late at night. No fast response. Bed response times terrible -esp for toilet needs. Skilled is not a term I would use. The fact that an ombudsman had to be called by myself is enough. Both this and Brentwood deserve to be closed. Medicare is a rip off. A bill for $$$$ was presented for higher than a stay at the Ritz is outrageous! The mgt were conspicuous by their absence. I am/was a resident of this facility
unhappy relative32019-06-25staff did not do their job on several occasions. very unhappy about the care received here. cannot reach administrator because he is either out of the office, busy with payroll, on vacation these are the excuses I get. I would not recommend this facility.I am a friend or relative of a current/past resident
Grace Mercurio2017-01-25The physical therapy helped me very much. The nurses, c.n.a.'s and everyone were very nice. My roommate and I got along great, I was sorry to see her go home before it was time for me to leave.I am/was a resident of this facility
Edwina Taylor2016-10-18The nurses and the c.n.a.'s are wonderful. I'll be coming back in November after a spinal operation for the team to get me back on my feet. It will be my third therapy stay at Grosvenor Park which says it all!!I am/was a resident of this facility
Diana Goldberg2016-09-23The best possible care anyone could ask for, the nurses, physical therapists, occupational therapists, c.n.a.'s and kitchen help. I can't say thank you enough to the staff!! Diana GoldbergI am/was a resident of this facility
Linda Prioli2016-08-18Everything was very nice at Grosvenor Park Health Center. The staff was wonderful and kind. I love the little gift they gave me. I am glad I came here!I am/was a resident of this facility
KarenHaurd2016-07-27I have been a patient at Grosvenor Park many times now and each time I have been here concern for my condition, consideration for my needs and best care have been me. Every staff member does their job well and has made me very comfortable and have given me confidence to resume my daily life once more.I am/was a resident of this facility
Rehab happy2016-06-10I was most impressed with the loving and compassionate care of all the staff. I'm a different person from when I came in due to the compassionate and caring therapists.I am/was a resident of this facility
nursemass2012-10-29Grosvenor Park is located in Salem, MA 5 minutes away from Northshore medical center and Beverly hospitals. I visit Grosvenor Park regularly to check on residents receiving extra care from our home health company. Grosvenor park provides skilled nursing services including Alzheimer's care. I can honestly say Grosvenor Park seem well maintained as compared to other skilled nursing facilities. Seniors rooms are kept clean regularly. Staff is available 24 hours to provide Alzheimer's care and other nursing services. So far, staff members have been friendly. Staff members only seem to interact with seniors while providing care. Just like many nursing homes, Grosvenor is understaffed, which is a common problem in many nursing homes in US. Balanced meals are served three times a day. Snacks are also provided. I would recommend Grosvenor Park to family members looking for facilities that can care for their loved ones with Alzheimer's.I visited this facility
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StoopBaud2011-06-24Grosvenor Park is everything an assisted living residence should be. The building is magnificent and classy, yet has an attractive charm to it. The grounds are spacious and well-maintained, allowing residents ample opportunity to appreciate nature. The inside of the building is spotlessly maintained, and the rooms are well-sized. The food is above-average quality. The nurses and other employees are extremely helpful and friendly, yet professional. They handle their job extremely well, and leave no doubt as to the level of care my loved ones were entrusted to. Overall, I would recommend Grosvenor Park to anyone in search of a high-quality AL residence for themselves or a loved one.I am a friend or relative of resident
Reviews7 Loring Hills Avenue, Salem, MA 01970
Call (800) 385-2527
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I am/was a resident of this facility

I would never recommend this facility. Elderly patients were left in hallways, male patients were allowed to shout and swear late at night. No fast response. Bed response times terrible -esp for toilet needs. Skilled is not a term I would use. The fact that an ombudsman had to be called by myself is enough. Both this and Brentwood deserve to be closed. Medicare is a rip off. A bill for $$$$ was presented for higher than a stay at the Ritz is outrageous! The mgt were conspicuous by their absence.